Is DHL a freight forwarder or carrier?

1, DHL's business model and service content
DHL, as a logistics brand under the Deutsche Post DHL Group, provides comprehensive logistics services including international express delivery, international air freight, sea freight, contract logistics, and e-commerce logistics. Its business covers over 220 countries and regions worldwide, with a wide logistics network and advanced logistics technology.
In DHL's business model, it provides both freight forwarding services and carrier services. As a freight forwarder, DHL can provide customers with comprehensive logistics services including booking, customs declaration, inspection, warehousing, distribution, etc. Customers only need to hand over the goods to DHL, and DHL will be responsible for handling the transportation and distribution of the goods. Customers do not need to worry about specific transportation details. Meanwhile, DHL can also act as a carrier, directly responsible for the transportation and distribution of goods. For example, DHL has a large transportation fleet and aircraft fleet, which can directly provide express and air cargo services to customers.
2, Role positioning and functions of DHL
From DHL's role positioning, it is both a freight agent and a carrier. This mainly depends on the role and functions played by DHL in the logistics chain.
As a freight forwarder, DHL mainly provides customers with one-stop logistics services such as logistics consulting, scheme design, booking, customs declaration, inspection, warehousing, and distribution. Customers can transport goods from the origin to the destination through DHL's logistics network, without worrying about specific transportation details. DHL provides customers with efficient and convenient logistics services through its professional logistics knowledge and experience, helping them reduce logistics costs and improve logistics efficiency.
As a carrier, DHL is directly responsible for the transportation and distribution of goods. DHL has a large transportation fleet and aircraft fleet, as well as advanced logistics technology and equipment, which can provide customers with fast and accurate transportation services. DHL has won the trust and praise of numerous customers through its efficient transportation capacity and high-quality service quality.
3, The advantages brought by DHL's dual identity
DHL's dual identity as a freight forwarder and carrier has brought it many advantages. Firstly, DHL can provide customers with more comprehensive and flexible logistics services. Customers can choose DHL's freight forwarding or carrier services based on their own needs to meet different logistics needs. Secondly, DHL can provide customers with more professional and efficient logistics services through its professional logistics knowledge and experience. Whether as a freight forwarder or carrier, DHL can provide customers with high-quality logistics services with its rich experience and professional knowledge. Finally, DHL's dual identity also helps it maintain a leading position in the logistics industry. By continuously expanding its business scope and service content, DHL can continuously improve its market competitiveness and consolidate its leading position in the logistics industry.