The operational process of consolidation and distribution in cross-border e-commerce logistics
Feb 15, 2025
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1, Collection operation process
As the name suggests, consolidation refers to the collection of goods from different suppliers or locations for subsequent transportation or sorting. In cross-border e-commerce logistics, the consolidation operation usually occurs at the place of origin of the goods and is the primary link in the logistics process.
Information collection and integration: Before collecting goods, logistics service providers need to collect shipping information from various suppliers, including types, quantities, volumes, weights, shipping times, etc., in order to make reasonable resource scheduling and optimization. At the same time, it is necessary to understand the import policies and tariff regulations of the destination country to ensure that the consolidation process complies with local laws and regulations.
Goods receiving and inspection: The supplier delivers the goods to the logistics service provider at the agreed time and location. When receiving goods, logistics service providers need to conduct strict inspections on the goods, including visual inspection, quantity verification, quality evaluation, etc., to ensure that the goods are intact and meet the shipping requirements.
Data entry and tracking: After passing the inspection, the logistics service provider enters the goods information into the logistics management system, generates a unique logistics tracking number, and facilitates subsequent tracking and querying. At the same time, the system will automatically plan the consolidation route and transportation mode based on factors such as the destination and priority of the goods.
Centralized storage and packaging: The inspected goods will be sent to the consolidated warehouse and classified for storage according to the destination country or region. After reaching a certain scale of consolidation, logistics service providers will scientifically and reasonably package the goods based on factors such as volume, weight, and shape, in order to reduce losses during transportation and improve loading efficiency.
Export customs declaration and shipment: After the consolidation of goods is completed, the logistics service provider needs to submit export customs declaration materials to the customs, including invoices, packing lists, certificates of origin, licenses, etc., to handle export procedures. Once the customs declaration is approved, the goods can be shipped to the designated transportation vehicle and begin the cross-border transportation journey.
2, Distribution operation process
Goods sorting refers to the process of sorting, packaging, and allocating the collected goods to the corresponding transportation channels based on their destination or customer needs, ensuring accurate and efficient delivery to the destination. In cross-border e-commerce logistics, the sorting operation usually occurs at the transit or destination of the goods.
Goods receiving and counting: After the transportation vehicle arrives at the transit or destination, the logistics service provider needs to receive and count the goods to ensure that the quantity and type of goods are consistent with the shipping list, without omissions or errors.
Data matching and sorting: Using information from the logistics management system, logistics service providers match the received goods with order information and sort them according to destination, customer requirements, and other conditions. During the sorting process, logistics service providers also need to consider factors such as the priority and urgency of goods to ensure timely delivery.
Secondary packaging and labeling: After sorting is completed, the logistics service will perform secondary packaging based on the size, weight, destination, and other information of the goods to ensure their safety during subsequent transportation. At the same time, corresponding logistics labels, including logistics tracking number, destination information, recipient information, etc., need to be affixed to the package for subsequent tracking and delivery.
Domestic customs clearance and delivery: For goods that require customs clearance, logistics service providers need to submit import declaration materials to customs and handle customs clearance procedures. Once the customs clearance is approved, the goods can enter the domestic delivery process. Logistics service providers will choose appropriate delivery methods based on customers' delivery requirements, such as express delivery, logistics dedicated lines, etc., to ensure accurate and timely delivery of goods to customers.
Customer signature and feedback: After the goods are delivered, the logistics service provider needs to ensure that the customer signs for them smoothly and collect their signature information. At the same time, it is also necessary to pay attention to customer feedback, promptly solve problems encountered by customers in the logistics process, and improve customer satisfaction.
